Frequently Asked Questions
Everything you need to know about bringing Hestia + Co. into your home.
What is the standard shipping timeframe for furniture and decor?
Small decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 1-2 weeks for processing and freight delivery to ensure your items arrive safely.
Do you offer white-glove delivery services?
Yes, we offer white-glove delivery for an additional fee on select furniture items. This includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home goods?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in original condition, and custom-made furniture is final sale.
Are your textiles and wood products sustainably sourced?
Sustainability is at the heart of Hestia + Co. We prioritize FSC-certified woods, organic cottons, and recycled materials to ensure our products are as kind to the planet as they are to your home.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger home investments.